We, own and operate a website, namely, www.prakashmasala.com (“Website”). The Website enables the viewing and buying of Company’s masale/ spices, chutney, pickles and other products as may be offered by the Company from time to time (“Products”) (“Services”). The visitor to the Website who intends to buy the Products (“Buyer”) shall be able to place order to buy Products that they want to purchase through the Website, and pay through the Payment Options that may be available from time to time. “Users” shall mean and include the Buyers, as well as visitors to our Website.
For the provision of the Services, the Company shall collect the Personal Information (defined below) of the Buyers.
- COLLECTION OF INFORMATION
1.1 Personal Information Collected
In order to process the payment we need billing information, including your name, credit card number, credit card expiration date, mailing address, and your card security code. We currently use a third party to process and store this information. We need to share your billing information with the third party provider in order to process and store your billing information, but we will share this information exclusively for this purpose.
We will never sell or rent your billing information to third parties. We will not share your billing information with third parties other than for purposes of processing the card transaction.
We may disclose your billing information as required by law.
1.2 Non-Personal Information
We collect User’s Internet Protocol (“IP”) addresses when User visits the Website to track and aggregate non-personal information. Non-personal information may include the browser name, your usage and log related information, the type of electronic device, manufacturer, make, model, unique ID of the electronic device and other technical information about User’s means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information. For example, we may use IP addresses to monitor the regions from which User navigates our Website. User understands that this information shall be non-personal information and could be used by the Company, for its own business purposes and to improve the Services.
- COVENANTS FOR USE OF THE INFORMATION
2.1 Use of Personal Information
We shall use the Personal Information in the following cases: (i) to provide User with the Services and to assist the User in the event the User needs any additional support; (ii) for creation or development of business intelligence or data analytics in relation to the Services provided by the Company; (iii) to more effectively provide the Services to User; (iv) to improve the Services and/ or Products; (v) to maintain and manage User Account, if any; (vi) to assist User with technical difficulties that may arise in relation to User’s use and access of the Website; (vii) to manage our relationship with User; (viii) for internal record keeping; and (ix) to comply with our legal or statutory obligations.
2.2 Anonymized Data
We may also use your Personal Information collected to create aggregate anonymized data. We shall ensure that such anonymized data will not be directly identifiable to you or to the Personal Information shared with us. We may use this anonymized data for any purpose including but not limited to conduct research, analytical purposes, and to improve our Services. By using the Services and/or visiting our Website, you provide us the right to use your Personal Information to create anonymized data and use it for our business purposes.
In course of providing Services to you or access to the Website we may share your personal Information with certain parties (for consideration or otherwise). Accordingly, you expressly give your free consent to us to disclose or share your Personal Information in the following cases:
3.1 Administrators: We may provide access to User’s Personal information to any of our authorized administrators for an internal business purpose, who shall be under confidentiality obligations towards the same.
3.2 Affiliates: We may provide Personal Information we collect to our affiliates. For example, we may disclose Personal Information to our affiliates in order to respond to User’s requests for information or the Services.
3.4 Joint Marketing Arrangements: Where permitted by law, we may share User’s Personal Information with joint marketers with whom we have a marketing arrangement, we would require all such joint marketers to have written contracts with us that specify appropriate use of User’s Personal Information, require them to safeguard User’s Personal Information, and prohibit them from making unauthorized or unlawful use of User’s Personal Information.
3.5 Merger or Acquisition: We may transfer User’s Personal Information if we are acquired by or we acquire or merge with another company or transfer a part of our business, including the Website, to a third party. Any third party or resultant entity that receives the User’s Personal Information pursuant to a merger, demerger, amalgamation, reconstruction, change in control or business transfer shall have the right to continue to use User’s Personal Information. In the event of such a sale or transfer, we may notify the Users.
3.7 Notwithstanding anything mentioned hereinabove, the Company shall not be responsible for the actions or omissions of the parties (including but not limited to the entities listed above) with whom the Personal Information is shared, nor shall the Company be responsible and/or liable for any additional information User may choose to provide directly to any third party.
- ACCESSING AND MODIFYING PERSONAL INFORMATION
- DATA RETENTION
We will retain User’s Personal Information as long as it is required to be retained for the purpose of provision of the Services. We may also retain and use User’s Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- LIMITATION OF LIABILITY
- CONFIDENTIALITY AND SECURITY
Your personal information is maintained by us in electronic form on our database which are either hosted on a private cloud or public cloud (such information may also be converted to physical form from time to time). Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we take no liability or responsibility for it. Users are required to be careful to avoid “phishing” scams, where someone may send User an e-mail that looks like it is from the Company asking for User’s personal information. Hence, Company cannot guarantee that transmissions of such information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by Company or Company’s third-party service providers. The Company assumes no liability or responsibility for disclosure of User information due to any reason, including but not limited to errors in transmission, unauthorized third-party access, or other causes beyond its control. Although the Company shall try best to protect the information. The Company cannot take any guarantee for the security of the User data transmitted through the Website.
9.1 We may use browser cookies to store certain data (that is not sensitive personal data or information) that is used by us. Cookies are small text files placed on your computer’s hard disk by our server. We use these cookies to provide you with a continuous experience, and for us to record how our Service is being used. Most web browsers automatically accept cookies but allow you to modify security settings so you can approve or reject cookies on a case-by-case basis. The cookies however, do not store any personal information of the User.
We will communicate with you through email, phone and notices posted on the Website or through other means available through the service, including text and other forms of messaging.
- RESERVATION OF RIGHTS
- GOVERNING LAWS AND DISPUTES
- CHANGES TO THIS POLICY
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